Privacy Notice
Privacy Notice
Last updated: September 23, 2026
Caldrinz Group Inc. (“Caldrinz,” “we,” “us” or “our”) respects your privacy. This Privacy Notice explains how we handle personal information submitted through our website and related business communications.
Information We Collect
When you submit a capability discussion request, we may collect information you provide, including your name, work email address, company, job title and phone number if provided, preferred contact method, the business outcome requested, the recurring process or work involved, where the work currently breaks down, whether people, systems, AI or multiple providers are involved, urgency or operating context, and the contents of your request.
Our website and service providers may also process limited technical information associated with accessing or protecting the website, such as IP address, browser or device information, request information and security or anti-abuse signals.
How We Use Information
We use information submitted through the website to:
- receive, assess and respond to capability discussion requests and other business inquiries;
- communicate with you about your inquiry;
- understand the general requirement, workflow, resources and operating context you describe;
- route inquiries internally where appropriate;
- maintain reasonable business records relating to inquiries;
- protect the website, inquiry form and our systems from spam, fraud, abuse and security threats; and
- comply with applicable legal requirements.
Submitting an inquiry does not automatically subscribe you to a marketing mailing list.
Service Providers
We use service providers to operate and protect the website and process business inquiries.
These may include:
- Cloudflare, for website hosting, server-side website functions and Turnstile security and anti-abuse services;
- Resend, for transactional email delivery; and
- Microsoft 365, for receiving, storing and managing business email.
These providers may process information on our behalf in accordance with their services, contractual terms and applicable law.
International Processing
Some of our service providers operate internationally. Personal information submitted through the website may therefore be processed or accessed outside Canada, including in the United States, and may be subject to the laws of the jurisdiction where it is processed.
Cookies and Similar Technologies
We do not currently use advertising or marketing analytics on this website.
We use Cloudflare Turnstile to help distinguish legitimate users from automated or abusive activity. Turnstile and other infrastructure necessary to operate and secure the website may process technical browser, device, network or security information.
If we materially change our use of cookies, analytics or similar technologies, we will update this notice and implement any additional notice or consent measures required.
Sensitive Information
Please do not submit passwords, banking information, government identification numbers, tenant records, medical information, or other sensitive personal or confidential information through the inquiry form.
Retention
We retain business-inquiry information only for as long as reasonably necessary to respond to the inquiry, maintain appropriate business records, resolve follow-up matters, and meet applicable legal requirements.
Our service providers may maintain information according to their own applicable service, security, backup and legal-retention requirements.
Safeguards
We use reasonable administrative and technical safeguards appropriate to the nature of the information we handle. No method of electronic transmission or storage can be guaranteed to be completely secure.
Your Privacy Choices and Requests
You may contact us to ask about personal information we hold about you, request access or correction where applicable, or raise a privacy concern.
Privacy requests may be sent to:
Caldrinz Group Inc.
1 King Street West
Suite 4800-262
Toronto, ON M5H 1A1
416-613-0513
info@caldrinz.com
We may need to verify a request before providing access to or changing personal information.
Changes to This Notice
We may update this Privacy Notice when our website, practices, service providers or legal obligations materially change. The current version will be posted on this website with its latest update date.